Below is a list of frequently asked questions to help you with your decision making process. If your question is not answered below, please contact us.
YOU HAVE QUESTIONS, WE HAVE ANSWERS
Do I have to have a ticket?
The government does not require you to have a ticket in most cases, but they do require you to prove competency. For most people the easiest way to prove competency is to produce proof of training. As well, your employer may have specific requirements that you need to adhere to.
Why do different courses have different expiry dates?
Most courses were developed because they were needed. People were getting hurt and no one knew what to do to help them. Course expiry dates are set, by either the creator of the course, or the association that requests or sponsors the course. Most expiry dates are based on hazard and risk assessments like everything else in the business. One complaint that we constantly hear is the number of times people have taken H2S. While we understand the frustration, people are still dying from H2S and they are not just new workers to the field. Consequently, H2S is still viewed as a high risk and training is frequent. Please understand that we are did not set the expiry date for H2S, but as franchise instructors for Enform we abide by their terms.
Why do courses have different names?
I am a slow reader or I can’t read at all; can I still complete my courses?
Illiteracy is more common than you would think in our line of work. Please take a moment prior to the start of class to talk to the instructor, or let us know when you are registered for class and we will insure that the instructor is ready for you. Let the instructor know and he/she will do everything they can to assist you. Our instructors use many visual aids and techniques to teach our courses.
I am afraid of heights; can I still do my required courses?
Many people suffer from a fear of heights. It is not at all unusual in our business. Please inform our instructors at the beginning of class and they will gladly speak to you about it and any other issues that you may have.
How do I get a replacement certificate?
What if I haven't received my certificate?
What time do the courses start?
All Arresting You Ltd. courses start at 8:00am sharp.
Do we get a lunch break or do I have to bring a lunch?
Students are given a 1-hour lunch break between 12:00 and 1:00pm. Students can eat their own lunch in the kitchen area in our building, or go to one of many restaurants close to our facility.
Do I need to bring anything?
I forgot my PPE or it is still at the rig?
I am claustrophobic; can I still do my Confined Space and H2S Alive training?
Will you come to our site for training?
Several of our courses can be conducted on your site. Please contact us or call (877) 909-9099 to inquire or make arrangements.